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Terms of sale

Terms of sale

Last updated: 4 November 2026

1. Before you buy

Seller
Polar, the merchant of record for TirajArt. Polar takes the payment, issues the receipt and invoice and handles sales tax or VAT. Polar’s terms: polar.sh/legal/terms.
Shop
TirajArt, a Sezlab project (Sezer Kuşku, Istanbul, Türkiye) · tirajart@sezlab.dev
Product
A digital download: five high-resolution JPG files (sRGB) of one print, one file per ratio (2:3, 3:4, 4:5, 11:14, ISO A). Nothing is shipped; no frame is included.
Price
As shown on the product page and on Polar’s checkout page. Depending on your country, tax may be added; the total on the checkout page is the final amount.
Payment
On Polar’s checkout page, by card or another method Polar offers.
Delivery
Immediately after payment: the files can be downloaded from the order confirmation page and stay available in Polar’s customer portal (polar.sh/tirajart/portal), where you sign in with your checkout email. Polar also emails your receipt.
License
Personal use only, see the license.

2. Right of withdrawal and digital content

The files are digital content delivered immediately after payment. Consumer rules in many countries, including Türkiye and the EU, treat this kind of purchase differently from physical goods: the usual withdrawal period may not apply once delivery of the digital content has begun with the buyer’s consent.

In Türkiye, the Distance Contracts Regulation (Mesafeli Sözleşmeler Yönetmeliği, article 15) lists contracts for intangible goods delivered instantly in electronic form among the exceptions to the right of withdrawal. Before sales open, the checkout should ask the buyer to confirm that delivery starts immediately and that this affects the right of withdrawal.

Türkçe özet: Bu ürünler elektronik ortamda anında teslim edilen dijital içeriktir. Mesafeli Sözleşmeler Yönetmeliği’nin 15. maddesi, anında teslim edilen gayrimaddi mallara ilişkin sözleşmeleri cayma hakkının istisnaları arasında sayar.

3. Returns and refunds

Because these are instant digital downloads, I can't accept returns, exchanges or cancellations. If a file is damaged, won't open, or doesn't match the listing, message me and I'll make it right.

To report a problem, write to tirajart@sezlab.dev with the email you used at checkout and, if you can, the order number from your receipt. Refunds are made through Polar to the original payment method.

4. Complaints

Please contact us first; most problems with a file can be fixed the same day. Consumers in Türkiye may also apply to the Consumer Arbitration Committee (Tüketici Hakem Heyeti) or the Consumer Court within the applicable limits.

5. Personal data

See Privacy and the sezlab.dev privacy notice at https://sezlab.dev/gizlilik/.

If these terms change, the new version is published on this page with a new date. A purchase is governed by the terms in force on the day of purchase.